Retain talent, grow your agency
Agencies know how to build brands, but often overlook the people behind them. As AI, remote work, and a changing agency culture reshape the workplace, developing and retaining talent has never been more challenging - that's where we can help!
Services
Programmes for agencies
DEVELOP SKILLS
AD Accelerator Programme
Account Directors can hit a wall — stuck between delivery and leadership, unsure how to step up. When they leave, it costs agencies over £30k in recruitment fees and lost productivity.
We develop your Account Directors into confident, commercial leaders, who can progress in your agency and drive strategic growth for the business.
- Identify the barriers holding Account Directors back.
- Get tailored 1:1 and group coaching to develop leadership skills.
- Enable Account Directors to confidently drive strategic growth.
create leaders
EQ in action programme
Gen Z score up to 10% lower than previous generations when it comes to empathy and emotional regulation, two key skills for success in agency life.
We build emotional intelligence in your junior and mid-level teams, so they can work better together, spot new business opportunities, and create stronger relationships with clients.
- Uncover the emotional intelligence gaps holding teams back.
- Get practical coaching to build empathy and self-awareness.
- Develop teams who collaborate and build strong client relationships.
Improve Culture
Culture Check Programme
Remote work, AI, and changing expectations have reshaped agency culture — often in ways leaders can’t see.
Through surveys, group workshops, and 1:1 interviews with people at every level of your agency, we uncover the culture gaps that quietly drain productivity and strain client relationships. Then we deliver a clear, actionable strategy, combining quick wins with long-term changes, to improve satisfaction, retention, and performance.
- Understand the issues affecting agency culture.
- Receive actionable recommendations to address them.
- Build an environment where people thrive.
Go Tailor-Made
Bespoke Agency Packages
Losing talent to competitor agencies? Seeing a drop in your employee Net Promoter Score? Or feel like you're losing the battle with remote working, AI, or team engagement?
We’ll listen to the challenges you’re facing and build a bespoke programme to help you achieve your agency’s culture, training, skill development or retention goals
- Path to promotion programme
- Quarterly Development Review programme and training
- Management training
What my clients say
"
My sessions with Sam were incredibly useful. She understood my objectives and challenges instantly, and the steps she recommended were both tangible and insightful.
Jimmy
— Senior Account Director, VCCP Roar
"
Sam’s advice and coaching style will stay with me for the rest of my career – I’ve already found myself passing similar suggestions on to the people I line manage.
James
— Account Director, VCCP Roar
"
One of the highest honours I could give Sam is that I couldn't imagine my agency experience without her, and I'm very glad I didn't have to.
Ellen
— Copywriter and Content Strategist